Terms & Store Policy
Customer Care
For any questions about products, orders, delivery or returns, customers can contact Hikers.ge by phone or email.
Email:
hikers.georgia@gmail.com
Phone:
+995 500 09 02 28
Working Hours:
Monday - Friday: 10:00 - 19:00
Saturday: 10:00 - 14:00
We will do our best to respond as soon as possible and help you with product details, availability, delivery information or order-related questions.
Privacy & Safety
Hikers.ge respects customer privacy and processes personal data in accordance with applicable Georgian legislation.
When placing an order, customers may provide personal and contact information such as name, phone number, email address and delivery address.
This information is used to process orders, arrange delivery, communicate with customers and provide customer support.
By using the website, customers confirm that they have read and accepted the Privacy Policy.
For questions related to personal data, customers can contact us at:
Business & Partner Inquiries
For business cooperation, partner shop inquiries or product-related partnership questions, please contact us by email or phone.
Some products, including original Opinel knives, may also be available through partner shops.
Email:
hikers.georgia@gmail.com
Phone:
+995 500 09 02 28
PAYMENT METHODS
Available payment methods may include:
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Bank Transfer
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Credit Card
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Other available payment methods shown during checkout
Payment and delivery details may be confirmed with the customer after the order is placed.
If an order is paid online, refunds are made using the same payment method used for the purchase, unless another method is agreed with the customer.